1st May 2025
At the end of a recent video call with one of our web design clients, they signed off by saying, "Thanks for being human!"
That simple comment meant a lot. It’s exactly the kind of thing we look for in a company and it’s something we've always made a conscious effort to bring to our work. We also value this quality in our clients, those who communicate openly and naturally, without any assumptions about how to talk to "I.T. people."
Positive feedback about our approach and process is just as meaningful as praise for the finished website. That's because genuine, human interaction between collaborators is what leads to the best results. In fact, it's such a vital part of any project that we thought it was worth breaking down exactly why 'being human' matters so much in a web design partnership.
Human-centred design goes together with human-centred communication
We don't expect clients to know the lexicon of web development or UX (user experience) - but they do know their aims, why they need a website, their stakeholders and their own resources. These are the things we ask them about. Speaking in clear language encourages better discussion and more useful feedback. This sets the tone for the whole design process, which is about people, not pixels.
Approachability builds trust
Clients may understandably feel vulnerable when commissioning a website. It can be a big investment tied to their business or personal brand. Being approachable and providing gentle leadership helps reduce anxiety and creates a safe space for questions and honest input. Trust and confidence in the web developer leads to a smoother project process that's enjoyable for everyone.
Translating tech into tangible outcomes
Clients shouldn't have to care about the technical details of their website. They care about their goals and calls to action their web users should take, such as accessing support, finding information, booking events, buying a product and so on. Stripping away the tech speak allows us to focus on discussions about outcomes and because we choose to work with organisations and individuals who are making a positive difference, their outcomes are all the more important to us.
How we feel makes all the difference
We want clients to come away from a web development project feeling respected, heard and understood and we want to feel that way too. Positive experiences like this are more likely to lead to long-term working relationships and potentially more opportunities for both parties.
13th Dec 2024
For Christmas break, we will be closing our office at 5pm on Friday 20th December 2024 and re-opening on Monday 6th January 2025.
We will be taking some time to rest, spend time with loved ones and enjoy the festivities. For any non urgent website or hosting queries, please e-mail us as usual and we will get back to you on our return. We also have lots of helpful guides for common questions relating to billing, e-mails and managing your website hosting in our support section.
If you have any urgent support queries during that time, please use our urgent support helpdesk.
A huge thank you to all of our clients and colleagues for your support. This year was a big one and our 20th anniversary! We look forward to working with you next year and beyond!
9th Oct 2024
Our business is officially 20 years old! In 2004, two twenty-somethings embarked on a new adventure of entrepreneurship. After having worked in the IT training industry and the voluntary and education sectors we were motivated and inspired by seeing what can be achived when passionate people want to bring about positive change and by wanting to work our own way.
Two decades later and our core values are the same. We are delighted to still be here, celebrating our achievements and the sustainable brands, charities and ethical individuals that we have worked with during that time, via our web design and green web hosting services.
We asked our clients to help us mark this special milestone by sharing a message or memorable moment. You sent in some really heartwarming words which we have published on our anniversary gallery wall.
We put the participating clients' names into a prize draw to win a year of free Green Hosting. Visit our anniversary gallery to find out who won!
3rd Oct 2024
Did you know that some of our clients have come to us via their web designer?
Ethical web designers choose Green Hosting because they understand the absolute importance of reliability and excellent support. It isn’t just about using an environmentally and socially responsible service, its fundamental to making sure their clients feel confident in them and their business.
We work in both web design and web hosting, developing websites for our own clients in a range of sectors. So we understand the pressures and concerns that a designer may face. With this experience we can help with some of the more hosting specific technicalities that designers may encounter when creating sites for their clients.
If you’re a web designer who wants to align with other ethical businesses and be a part of a positive movement towards a greener internet then drop us a line. Find out what we offer, our impact and the great company you and your clients would keep, alongside the other amazing individuals and organisations who already work with us year after year.
Here's some feedback from web designers who have chosen Green Hosting for their clients…
"Thank YOU for providing such a brilliant service!... I used to provide web solutions for businesses and so I have had plenty of experience of web hosts. Even without the amazing green credentials you guys are the best!" – Sam
"As always a great service from you. I have recommended you a number of times and will continue to do so. Not very often you get such fantastic service these days... Big pat on the back to the Green Hosting team." – Jason
"A wicked level of service from you guys. Really pleased to have found a good and friendly hosting comp. Looking forward to working with you in the future." – Gaz
19th Jun 2024
To celebrate our 20th business anniversary and to say thank you for your custom we are excited to offer you the opportunity to win a year of free website hosting.
It’s simple to enter:
You must be a current Green Hosting client to take part.
Any clients who have already sent their memories or messages are already entered into the draw.
The deadline is 30th September, so if you’re not already a Green Hosting client, there’s time to purchase one of our plans and take part.
We'd love to hear from you!
Take a look at our ther wonderful Green Hosting clients to see who is powering their websites with 100% renewable energy.
Green Hosting works handsomely with:
Auto-installer now available on all accounts
