1st Jun 2023
Website hosting can seem like a bit of a mystery can't it? But we don't want that to be the case with Green Hosting. We believe it's better when our clients understand their hosting account and what to expect from our service so they can make informed choices and comparisons.
So, we have compiled some of the questions we are often asked by clients and people making enquiries with us.
We hope you will find them useful...
Website hosting is how you make your website available online. As a web hosting provider, we allocate space for your website on our hosting server, this is your hosting account. A server is a powerful computer that stores the files that make up your website and then 'serves' them to the internet, where a visitor then accesses pages of your site via their browser. Your e-mails can also be stored and processed at your hosting account.
Green Hosting is powered by renewable energy, generated here in the UK. The data centre where our servers are housed is also designed to run very efficiently. As a Green Hosting client you are supporting us to make an impact in other areas too, such as our charitable donations and voluntary work for local organisations. We also work to run our business responsibly and in a way that contributes to positive change. We really do have a lot to say about all of these things, so head over to our Impact section to find out more.
You can see our hosting plans here. If you already have a website you will need to choose a plan that can accommodate your current usage (disk space and data transfer) or additional usage if you are expanding your website for example. If you're not sure or can't see what your current usage is, we can help you find out. You can easily upgrade or downgrade your Green Hosting plan at a later date.
Yes, as long as the system that runs your website (e.g. WordPress) is compatible with Green Hosting. Green Hosting provides all of the features and services of other regular hosting. We have transferred hundreds of our clients' websites to us. This is a popular service that we provide. Whether you want to transfer a website yourself or let us handle it for you, here is a useful checklist on how to prepare for moving to Green Hosting.
Yes you can and in fact Green Hosting includes auto-installers for various Content Management Systems such as Drupal, WordPress, ExpressionEngine, Joomla, Silverstripe and lots more. If you have a specific CMS in mind and want to know if it will run on Green Hosting, do contact us.
Yes, we can register a domain for you and you can pay for it alongside your hosting account. We are not a domain registrar and so we purchase domains from a third party registrar on your behalf. You do not have to purchase your domain through us and can buy directly from a domain registrar of your choice. If you do this, you will just need to change the domain nameserver details of your domain so that it 'points' to Green Hosting. We will provide the details for you to do this.
Yes, absolutely! You will just need to change the domain nameserver details of your domain so that it 'points' to Green Hosting. We will provide the details for you to do this.
You might need a few extra items as well as your hosting plan. Here are some things you can add:
Simply add these in the shopping cart during the checkout process (prices are shown in the checkout).
Yes, with up to two Add On domains you can run a total of 3 websites at your hosting account. You will need to make sure that these websites do not exceed the resources (disk space and data transfer) available within your hosting plan.
Yes, you can have multiple e-mail addresses with all of our Green Hosting plans.
We provide helpful and clear support for our Green Hosting clients. You can see the positive feedback we have received on our Testimonials page. Support is provided securely via our helpdesk, which is separate from your hosting account and means that we can still communicate with each other if you're having problems with your e-mails. If you are not a Green Hosting client yet but have a question, please use our contact form to get in touch.
You can find more in-depth information about the support we provide in our Support section.
If you have any other questions about Green Hosting, do get in touch.
Green Hosting works handsomely with:
Auto-installer now available on all accounts
