If you are moving an existing website away from another hosting company to Green Hosting it is up to you to take back-ups of your website files and e-mails
Back up of your website on your old server should be completed before the transfer takes place and before you terminate arrangements with your previous host.
Green Hosting cannot be responsible if you do not smake back-ups of any website files hosted by another provider.
If you need support uploading your website files to your new Green Hosting hosting account then we can provide this to you. Once signed up for your new Green Hosting account, just let us know that you need this support with some basic details of your existing website and we will get back to you with a price for this work. If you have any preliminary questions please contact us.
Other helps topic related to Will Green Hosting back up my website files and e-mails with my previous host?