Website Backups
You can create backups of your website files and any MySQL databases you have in your account from within your control panel (cpanel) at any time. We strongly recommend that you make regular backups and make a backup before any major changes or updates to your website.
To create a backup
Login to your website CPanel
If you are not sure about this read "Logging into your website Control Panel"
Click "Backup" under 'Files'
In the next screen you will see the following:
Please note: that your account may have a different number of databases / forwarers etc than the example above and they will have different names.
1. Download a 'Home Directory' backup
This will download a copy of your whole website (all the files and folders that have been uploaded) as a single compressed file. The download may take some time depending on your connection speed and the size of your website.
Once downloaded save the file somewhere safe in case you need to use it to restore your website later. Make it part of a regular routine to backup the website each month and especially before making any changes to your website.
2. Download a 'MySQL Database Backup'
This will download a copy of your MySQL database. If you have more than one database they will be listed here. You need to download each individual database if you have more than one.
Once downloaded save the file somewhere safe in case you need to use it to restore your database later. Make it part of a regular routine to backup your database based on how often it is updated.
To download the files above, right click on the links of the back-ups you need and select 'save link as' / 'save target as' and save the file to your computer.
Need more help?
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Please note: We provide free consultation and support for emergency issues regarding the web server. For any other enquiries or help with third party applications we can provide support and consultation which may be charged at an hourly rate. Please see our terms and conditions for full details.
