Support
Welcome to the support section. From here you can learn more about your Green Hosting features as well as submit helpdesk queries too.
Getting the most from your hosting:
Below are a few guides to help with your Green Hosting account. If you can't find the answers you need here, please submit a helpdesk support ticket.
Signing Up & Getting Started
- How do I choose my Green Hosting package?
- How do I sign up and what happens next?
- How can I pay my Green Hosting subscriptions?
- What is included in my Green Hosting account?
- What type of support do you provide?
- Is a domain name included in the Green Hosting account?
- I have already purchased a domain name. Can I use this with Green Hosting?
- Does my existing website automatically transfer from my old host to Green Hosting?
- Does Green Hosting back up my website files and e-mails with my previous host?
Your Green Hosting Account
- Logging into your website Control Panel
- Lost your hosting account username and password?
- Disk space / bandwidth limits
- Adding features or upgrading your Green Hosting package
- Backing up your website
- Your website statistics
- Why can I see the Green Hosting holding page at my URL?
- Fantastico Features - What can I do with Fantastico?
- Installing Wordpress using Fantastico
Creating and Managing E-mail Accounts
- Creating e-mail accounts within your hosting control panel
- Logging in to your webmail
- Lost / change e-mail password.
- Setting up Outlook to use your webmail e-mail system
- E-mail forwarders
- Auto-responders
Remember: You can also log in to your Green Hosting cPanel for helpful video tutorials
Need more help?
Open a helpdesk support ticket.
Please note: We provide free consultation and support for emergency issues regarding the web server. For any other enquiries or help with third party applications we can provide support and consultation which may be charged at an hourly rate. Please see our terms and conditions for full details.
