Lost / Change E-mail Password
Whether we set up e-mail addresses for you at your Green Hosting account or you created these yourself, we do not keep copies of your e-mail password and cannot re-send this to you.
If you have lost your e-mail password you can reset this within your Green Hosting control panel.
To reset your e-mail password:
- Log-in to your Green Hosting website control panel
- Click 'Email Accounts'
- Click 'Change Password' next to the appropriate e-mail account.
- Insert the new password twice and click the 'Change Password' button to save.
Please note that if an e-mail password is changed at any time then you must notify anyone who needs access to that e-mail account. You must also update your new password in any e-mail clients (such as Outlook or Mac Mail) which you are using for that particular address.
Need more help?
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Please note: We provide free consultation and support for emergency issues regarding the web server. For any other enquiries or help with third party applications we can provide support and consultation which may be charged at an hourly rate. Please see our terms and conditions for full details.
