Using Outlook for e-mail
Setting up Outlook to use your webmail e-mail system
Usernames and passwords
The first thing to make sure of is that you have all the relevant user names and passwords required. These details will have been sent to you when your Green Hosting account was created.
The settings described below relate directly to MS Outlook including screenshots to help guide you through the setup process. Other email clients such as MS Outlook Express can be set up in the same way.
Before continuing please ensure Outlook is open and running and that you have a connection to the internet.
Adding e-mail accounts
In Outlook open the 'Tools' menu and choose 'E-mail Accounts' you will see a screen similar to the one shown below.
Select Add a new e-mail account and click 'Next'
If you cannot find 'e-mail accounts' look in the other menus at the top of the screen or refer to your system help files.
On the next screen choose POP3 and click 'Next'
Adding your details
On the following screen you are required to provide all the relevant user names and passwords to connect outlook to your email.
1 Your Name
Fill in your name. This is how people receiving your message will see your name. You can have spaces and both first and last names etc.
2 Your E-mail Address
Fill in your email address fully it should be email@domain.co.uk* where domain is your domain name.
3 User Name
This is your user name which is also your email address. Simply enter your email address here like in step 2.
4 Password
Your password as supplied by Make Hay.
5 Incoming mail server (POP3)
Fill in mail.yourdomain.co.uk*
6 Outgoing mail server (SMTP)
As above enter mail.yourdomain.co.uk*
* Here you must fill in the correspoding details of your own domain. Do not type 'yourdomain.co.uk'.
Next click 'Test Account Settings' and if all is working properly you will see a series of green ticks. If so, you're ready to send a recieve e-mails!
Authenticating e-mails
Your ISP may require you to authenticate emails (to reduce spam/junk emails) if this is so then follow these instructions. BT for example require this.
In the main account setup screen click 'More Settings' in the bottom right corner.
In the 'More Settings' screen click the 'Outgoing Server' tab at the top:
Check the box 'My outgoing server (SMTP) requires authentication'. Make sure 'Use same settings as my incoming mail server is selected'.
Click 'OK' then click 'Next' and 'OK' to return to Outlook.
Need more help?
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