Please always check to make sure your payment method is correct, with an up to date and current debit/credit card or PayPal account.
If your payment details are correct and up to date in the client billing area then the renewal payment should be taken automatically.
Usually, if you pay via PayPal, an automatic subscription has been set up. Therefore, you won't also need to log in to PayPal to pay manually. Do check this so that you don't accidentally pay us twice.
If for any reason, our billing system was not able to automatically renew using your saved payment method, you will receive an e-mail to let you know. Please then check and update your payment method as needed.
Other helps topic related to Are payments taken automatically for renewals?
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